Client Testimonials
What clients have said about working with us
We are glad when people find the process clearer and less worrying than they expected. Here are some accounts from those who have used our services.
Return to Home12+
Years in practice
340+
Clients assisted
4.8
Average client rating
3
Professional memberships
From Our Clients
Accounts from people who came to us with pension concerns
Somchai Kanchanarat
Retired, Bangkok
"I had been trying to resolve a delayed Social Security pension for nearly eight months without success. After the initial consultation with Thanya Legal, I finally understood what the issue actually was — something nobody had explained to me before. The documentation service sorted out the paperwork within three weeks and the matter was resolved shortly after."
May 2025 · Documentation & Correspondence
Martin Hoffmann
Expatriate, Chiang Mai
"As a German national with contributions to both a Thai provident fund and my home country scheme, the situation felt complicated. Thanya Legal took the time to go through everything calmly. They handled all correspondence in both English and Thai, and I did not have to deal with anything I did not fully understand first. The video consultation worked well despite being in Chiang Mai."
April 2025 · Case Representation
Nattaporn Pisit
Finance professional, Bangkok
"I used the initial consultation to understand my options before taking any action on my provident fund after leaving my employer. The advice was direct, honest, and without pressure. One thing to be aware of: the consultation takes longer than you might expect — which is actually a good thing, since nothing felt rushed. I came back later for the documentation service."
May 2025 · Initial Consultation
Linda Watcharaporn
Retired teacher, Nonthaburi
"My pension had been incorrectly calculated for two years and I had not known how to raise it formally. Thanya Legal reviewed everything, wrote on my behalf, and kept me informed throughout — which I appreciated enormously because I was quite anxious about it. The matter was concluded in about six weeks. I found the process much less difficult than I had feared."
May 2025 · Documentation & Correspondence
James Pattison
British national, Bangkok
"I contacted Thanya Legal when I received a decision from my pension provider that I thought was wrong. The case took longer than either of us expected — about four months — because of back-and-forth with the relevant authority. But I was kept informed at every stage and never felt left wondering. The outcome was the one I had hoped for."
April 2025 · Case Representation
Wanida Theerawut
Civil servant, Bangkok
"I came in not really sure whether I had a case at all — I just had a nagging feeling that something was not right with my pension contributions. The consultation helped me understand that I did have a legitimate concern, and what could be done about it. I appreciated that nobody pushed me to commit to anything. I went away and thought about it, and came back a few weeks later."
May 2025 · Initial Consultation
Case Studies
Some matters in more detail
These are illustrative accounts of the kinds of situations we help people navigate. Identifying details have been changed to preserve confidentiality.
Case Study — Documentation Service
The situation
A Thai national approaching retirement found that her Social Security pension entitlement had been calculated using an incomplete record of contributions — a period of employment at two different companies had been missed. The relevant office had not identified the error on its own.
What we did
We compiled the relevant employment records, identified the gaps in the contribution history, and drafted a formal submission to the Social Security Office citing the correct provisions. We kept the client informed throughout and reviewed all correspondence before it was submitted.
How it resolved
The missing contributions were acknowledged and the pension entitlement recalculated accordingly within five weeks. The client's monthly pension increased by approximately 18%. Duration from initial consultation to resolution: seven weeks.
"I had given up expecting anything would change. I am glad I came in."
Case Study — Case Representation
The situation
A British expatriate who had worked in Thailand for eleven years returned to the UK and found that a portion of his provident fund had been withheld following a disputed employer calculation. Correspondence with the fund had produced no resolution over several months.
What we did
We reviewed the fund agreement, the employer's calculations, and the correspondence history. We prepared a formal legal submission setting out the basis of the entitlement claim and liaised directly with the fund's legal department over three months, with regular updates by email and video call.
How it resolved
The fund agreed to release the withheld portion, totalling approximately ฿380,000, after a formal meeting we attended on the client's behalf. Duration: four months. The client was kept informed by email and video call throughout, never needing to travel back to Thailand.
"Being in the UK throughout and still having the matter handled properly — that was something I had not expected to be possible."
Case Study — Initial Consultation Leading to Documentation
The situation
A recently retired civil servant had received a pension statement she could not reconcile with her understanding of her entitlement. She was unsure whether the difference was a calculation method she did not understand, or an error that needed addressing.
What we did
The initial consultation established that the discrepancy was partly a matter of calculation method (which we explained) and partly a genuine error in the base salary figure used. We then prepared a straightforward correction request on her behalf — a more limited engagement than full case representation.
How it resolved
The correction was accepted within three weeks. The adjustment was modest — around ฿2,200 per month — but the client said the clarity was more valuable than the amount. Total duration from first contact to resolution: six weeks.
"I just needed someone to look at it with me and explain what I was actually seeing. That was enough."
Contact Thanya Legal
154 Phaholyothin Road, Chatuchak, Bangkok 10900
Mon–Fri: 9:00–17:30 · Sat: 10:00–13:00
If something you have read here resonates with your situation, we are glad to hear from you. There is no requirement to have things figured out before you call or write. A brief initial exchange — at no charge — can help establish whether speaking with us would be useful.
Send a MessageProfessional Standing
Credentials and professional memberships
Lawyers Council of Thailand
Full member in good standing since 2010
PDPA Compliant
Thailand Personal Data Protection Act — fully compliant
Thai Bar Association
Registered legal practitioners, Bangkok district
Established 2013
Over twelve years of continuous pension law practice
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